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If a registered user of certsquestions.com fails the related exam once within 30 days of purchase, then he/she can receive an exchange of product with no cost or a full refund of his/her purchase.
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If you fail your exam, all you need to do is e-mail support@certsquestions.com a scanned copy of your failed result and we will refund your credit card by the amount you paid for that particular study guide.
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In an unlikely event of a failure, related to a purchased exam once within 30 days of purchase, certsquestions.com will give you a full refund upon request. The money back guarantee is within 30 days. No refunds are provided after 30 days of the purchase, however there are certain cases which exceptions are considered. You must submit your refund claim within 7 days of the exam date. Any submission which is older than 7 days will not be honored.
Failure is not an option. However, if for any reason you fail your exam, all you need to do is e-mail us a scanned copy of your official failed result and we will issue the refund for the amount you paid for that particular exam guide. There is no questions asked!
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